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By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.Create an account
The customer service is open on Tuesday, Wednesday and Thursday.
You can contact us by e-mail at [email protected]
WHAT IS THE RETURN TIME?
If you are not satisfied with part or all of your purchase, you are entitled to return the product(s) within fourteen (14) days of delivery. If we receive the returned products after 14 days of claiming, we cannot accept this as a return.
HOW DO I RETURN MY PRODUCT(S)?
WHEN WILL I RECEIVE MY REFUND?
Once the return has been approved (the product (s) have to be in perfect condition and all labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days. If there is a delay, please keep in mind that we will refund within 14 days of receiving the return. Remember that payments always depend on your bank/building society.
WHAT ARE THE RETURN COSTS?
The costs of returning the package is the customer's responsibility. Did you received a damaged product, please contact our customer service.
WAT IS THE RETURN ADDRESS?
Attn. Retouren Aspact
De Run 4271
5503 LM Veldhoven
CAN I EXCHANGE AN ITEM?
It's not possible to exchange a product directly. If you wish to exchange a product, you need to follow the same procedure as the returning procedure. After that, you can order the size/color you need!